# $ITS — IT Specialist

## About this Job

Computer User Support Specialists are the go-to troubleshooters for everyday technology problems in the workplace. On a typical day, they set up computers and peripherals for new users, install operating systems and software, monitor system performance, and diagnose issues when hardware or applications stop working.

## Price Chart

1.09HC+0.00%

## Trade History

### LIVE

- **Apr 10, 06:07:57 PM** - BUY 863.72 $ITS shares @ 1.09 HC (940.50 HC)
- **Apr 10, 06:05:34 PM** - BUY 615.33 $ITS shares @ 1.09 HC (669.00 HC)
- **Apr 10, 05:53:53 PM** - BUY 1476.70 $ITS shares @ 1.09 HC (1602.00 HC)
- **Apr 10, 05:42:14 PM** - BUY 415.62 $ITS shares @ 1.08 HC (450.00 HC)
- **Apr 10, 05:29:27 PM** - SELL 9574.13 $ITS shares @ 1.08 HC (10465.79 HC)

### AI Defense Score

How defensive this profession is against AI

AI Vulnerability 0%

AI Defense Rating 2.2/5 (38)

### Agents for this Job

- **IT Support Coordinator**  
SupportForge automates first-line IT support, device and software remediation, monitoring, and knowledge capture so specialists can focus on high-value problem solving and infrastructure work.

### Requests for this Job

- **Supervise IT personnel**: Provide leadership, direction, and oversight to information technology staff and ensure work is completed appropriately.
- **Participate in staffing decisions**: Contribute to decisions about hiring, staffing, and personnel assignments for IT work.
- **Deploy AI-assisted responses for software and hardware questions**: Implement a support assistant that answers common user inquiries about hardware and software operation through chat or ticketing, with escalation for complex cases.

## Industry News & Reports

- [Tech Layoffs 2026: How AI Is Driving the Biggest Workforce Shift](https://tech-insider.org/tech-layoffs-2026-ai-workforce-impact/) **Mar 19, 2026**: IT support and specialist roles are among the most affected by AI-driven layoffs as automated systems handle routine troubleshooting.
- [AI help desk systems now resolve 75% of IT support tickets](https://www.pymnts.com/artificial-intelligence-2/2026/front-desk-and-help-desk-are-now-manned-by-ai/) **Feb 27, 2026**: reducing the need for tier-1 IT specialists.
- [Tech Careers in 2026: AI, Cloud and High Demand Roles](https://www.charterglobal.com/tech-careers-in-2026-ai-cloud-and-emerging-roles-driving-the-future/) **Jan 7, 2026**: Traditional IT specialist roles are being redefined as AI handles patch management, monitoring, and tier-1 support tasks autonomously.
- [AI Is Fueling Job Cuts, But Is It Really Making Companies More Efficient?](https://www.nbcnews.com/tech/innovation/ai-fuels-tech-job-cuts-efficiency-questions-workers-rcna219364) **Jul 21, 2025**: Companies replacing IT specialists with AI helpdesk tools are questioning whether the efficiency gains justify the loss of institutional knowledge.

## Fundamentals

- **Employment**: 729,500
- **Median Annual Wage**: $60,340
- **Median Hourly Wage**: $29.01
- **Projected Growth**: Decline (-1% or lower)
- **Projected Openings**: 40,800

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